FAQ

Yes, AutoGlass On Demand is a 100% mobile auto glass company. We do not operate a physical shop. Every service we offer is performed at your location, whether that’s your home, workplace, or anywhere your vehicle is parked.

It depends on the size, type, and location of the damage. Chips smaller than a quarter and cracks shorter than about 6 inches can often be repaired. However, damage in the driver’s line of sight, near the windshield edge, or involving complex crack patterns typically requires a full replacement. Our technician will evaluate the damage on-site and recommend the safest option.

We offer both OEM (Original Equipment Manufacturer) glass and high-quality aftermarket options. OEM glass matches your vehicle’s original specifications exactly, while our aftermarket glass meets or exceeds federal safety standards at a lower price point. Your technician will help you choose the best option for your vehicle and budget.

Most mobile windshield replacements take between 60 and 90 minutes, depending on the vehicle. After installation, the adhesive needs 30 to 60 minutes to cure before the vehicle can be driven safely. Your technician will provide specific timing guidance.

AutoGlass On Demand does not handle insurance claims or billing directly. We provide straightforward, competitive cash pricing for all services. You are welcome to submit your receipt to your insurance provider independently for potential reimbursement.

Safe drive-away time depends on the adhesive used and environmental conditions, but most customers can drive within 30 to 60 minutes after installation. Your technician will let you know exactly when it’s safe to go.

Your windshield contributes up to 30% of your vehicle’s structural rigidity and plays a critical role in airbag deployment. Improper installation can compromise both. Our certified technicians follow industry-standard procedures using professional adhesives to ensure your glass is installed safely and performs as designed.

AutoGlass On Demand provides mobile auto glass service in Michigan. Contact us with your zip code or city, and we’ll confirm coverage and availability in your area.

Every installation from AutoGlass On Demand includes a lifetime warranty against defects in materials and workmanship. If you experience any issues related to our installation, we’ll make it right at no additional cost.

You can request a free quote by calling us directly, filling out the form on our website, or sending us an email with your vehicle details and the type of damage. We typically respond within minutes during business hours.

If your vehicle has a forward-facing camera mounted behind the windshield (used for features like lane departure warning or automatic emergency braking), then yes, ADAS recalibration is required after replacement to ensure these safety systems function correctly. Our team can perform this calibration as part of the replacement service.